Bad reception. Bad service with regards to maintenance. Level of service by maintenance staff is bad. The lady staffs other than the receptionist are excellent.

Kitchen staffs are good. Housekeeping is good.

The receptionist was nice but her daughter was sleeping in the reception sofa with both her legs on the sofa with her shoes on. We were standing for checkin but the customer service aspect was not in her. She was looking into her daughter’s comfort than customers. Maybe she owns the place I am not sure, but it’s not professionalism. Or Probably she is too old in the system and feels invincible. The receptionist guy at night was smoking in reception area though he had courtesy to hide his hand as he saw me. The power went off at night the generator was on but the power in my room was not on. The telephone was not working. I started calling the reception from balcony after 5 min but he did could not hear me. Someone called his mobile and he responded and the sleepy head comes out of his den. After him attending the AC was still not working and the fan was running very slow as a low voltage. He started arguing that this is normal it will be ok later. After sometime of argument he realised something and went down and set it right. The food was bad. The omelet was good. Bad tea bad coffee. Overall bad experience.